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Citizen Charter
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Citizen Charter

 

f~wgKvt

               

 

 

 

GjwRBwWÕi g~L¨ `vwqZ¡vejxt

                ¯’vbxq miKvi, cjøx Dbœqb I mgevq gš¿Yvjq, ¯’vbxq miKvi wefv‡Mi Aaxb ¯’vbxq miKvi cÖ‡KŠkj Awa`ßi (GjwRBwW) ¯’vbxq miKvi cÖwZôvb mg~n‡K KvwiMix mnvqZv cÖ`vb, cjøx I kniv‡ji AeKvVv‡gv Dbœqb I iÿYv‡eÿYmn ÿz`ªvKvi cvwb m¤ú` Dbœq‡bi gva¨‡g †`‡ki Av_©mvgvwRK Ae¯’vi DbœwZ I Kg©ms¯’v‡bi my‡hvM m„wó‡Z ¸iæZ¡c~Y© Ae`vb ivL‡Q| GKUv mgq wQj hLb evsjv‡`k MÖvgxY GjvKvi †hvMv‡hvM AeKvVv‡gv wQj AZ¨šÍ bvRzK| AvR GjwRBwWÕi gva¨‡g e¨vcK Dbœqb Kg©Kv‡Ûi gva¨‡g †`‡ki me©Î MÖvgxY †hvMv‡hv‡Mi †ÿ‡Î GK ˆecøweK cwieZ©b G‡m‡Q| AvR MÖv‡gi Drcvw`Z dmj evRviRvZKiY I cwienb myweav e„w× †c‡q K…lK‡`i Drcvw`Z c‡b¨i b¨vh¨ g~‡j¨ cÖvwß wbwðZ n‡”Q| GQvovI cwi‡e‡ki fvimvg¨ msiÿY I `vwi`ª we‡gvP‡bi j‡ÿ¨ miKv‡ii
RvZxq Kg©m~Px ev¯Íevq‡bI GjxRBwW ¸iæZ¡c~Y© f~wgKv cvjb Ki‡Q| evsjv‡`k miKv‡ii wbR¯^ A_©vq‡b I Dbœq‡b mn‡hvMx ms¯’vi mnvqZvq GjwRBwW wewfbœ cÖKí I Kg©m~Px ev¯Íevqb Ki‡Q| wmwU‡Rb PvU©vi nj RbM‡bi †mev cvIqvi AwaKv‡ii wjwLZ mb`| Gi gva¨‡g RbM‡bi Avkv AvKvsLvi cÖwZdjb NwU‡q we`¨gvb †mevmg~‡ni gvb Dbœq‡bi my‡hvM m„wó nq| wmwU‡Rb PvU©v‡ii gva¨‡g †mev MÖnYKvix‡`i h_vmg‡q †mev cÖ`vb wbwðZ Kiv nq| †mev cÖ`vbKvix KZ…©c‡ÿi Kg©Kv‡Ûi ¯^”QZv Revew`wnZv I cÖkvm‡bi MwZkxjZv e„w× cvq|  wmwU‡Rb PvU©v‡ii gva¨‡g †mev MÖnYKvix I cÖ`vbKvixi g‡a¨ cvi¯úvwiK Av¯’v e„w× cvq|

 

                                         

 

01|

cjøx I bM‡i A‡j AeKvVv‡gv Dbœq‡bi j‡ÿ¨ cwiKíbv cÖYqb, ev¯Íevqb I cwiexÿY;

02|

cjøx AeKvVv‡gv iÿYv‡eÿY;

03|

‡MÖv_ †m›Uvi/nvU evRvi Dbœq‡b cwiKíbv cÖYqb, ev¯Íevqb I cwiexÿY;

04|

BDwbqb, Dc‡Rjv, †Rjv cwil` I †cŠimfv‡K KvwiMix mnvqZv cÖ`vb;

05|

BDwbqb, Dc‡Rjv I †cŠimfv cøvbeyK, g¨vwcs I moK Ges mvgvwRK AeKvVv‡gvi WvUv‡eR cÖ¯‘ZKiY;

06|

ÿz`ªvKvi cvwb m¤ú` Dbœqb cwiKíbv, ev¯Íevqb I cwiexÿY;

07|

wewfbœ gš¿Yvj‡qi AeKvVv‡gv Dbœqb Kg©m~Px ev¯Íevqb I cwiexÿY;

08|

RbcÖwZbxwa, DcKvi‡fvMx, wVKv`vi, Pzw³e× kÖwgK`jmg~‡ni mswkøó Dbœqb Kg©Kv‡Û cÖwkÿY;

09|

wWRvBb I Ab¨vb¨ KvwiMix g‡Wj, g¨vby‡qj I †¯úwmwd‡Kkb cÖYqb;

 

GjwRBwWÕi LvZIqvix cÖavb cÖavb Kg©KvÛt

10|

 

GjwRBwWÕi Kg©KZ©v/Kg©Pvix‡`i cÖwkÿ‡Yi gva¨‡g `ÿZv e„w×;

 

 

MÖvgxY AeKvVv‡gv

bMi AeKvVv‡gv

ÿy`ªvKvi cwb m¤ú` Dbœqb

moK wbg©vY/cybwbg©vY/cyb©evmb

moK dyUcvZ wbg©vY/cybwbg©vY

euva wbg©vY

eªxR/KvjfvU© wbg©vY/cybwbg©vY

b`©gv wbg©vY/cybwbg©vY

¯øyBP †MU wbg©vY

‡MÖv_ †m›Uvi/nvU evRvi Dbœqb

evm/UªvK Uvwg©bvj wbg©vY

ivevi W¨vg wbg©vY

NvU/‡RwU wbg©vY

evRvi Dbœqb

Lvj Lbb I cyb:Lbb

BDwbqb cwil` feb wbg©vY

UvDb †m›Uvi wbg©vY

eb¨v wbqš¿Y, evua wbg©vY/cyb:wbg©vY

Dc‡Rjv cwil` Kg‡cø· feb wbg©vY

m¨vwbUvix j¨vwUªb wbg©vY

¯’vbxq cvwb e¨e¯’vcbv

N~wY©So/eb¨v AvkÖq‡K›`ª wbg©vY/cybwbg©vY

wUDeI‡qj ¯’vcb

 

mgevq mwgwZ‡K (cvemm) wewfbœ

KvwiMix I RxweKv Dbœq‡b mnvqZv cÖ`vb

e„ÿ‡ivcb Kg©m~Px

ÿz`ª-FY Kg©m~Px

ÿz`ª-FY Kg©m~Px

eR©¨ e¨e¯’vcbv

K…wl, grm I cï m¤ú` Dbœqb

ew¯Í Dbœqb Kvh©µg

 

bMi cwiPvjbv DbœwZKiY

 

`vwi`ª we‡gvPb

 

bMi cÖkvm‡bi mÿgZv e„w×

‡mev msµvšÍ Awf‡hvM MÖnY I wb®úwËKiYt

 

wmwU‡Rb PvU©v‡ii ewY©Z †mev wba©vwiZ mgqmxgvi g‡a¨ hyw³msMZ KviY e¨ZxZ e¨_© n‡j mswkøó f~³‡fvMx wjwLZfv‡e ‡mev cÖ`vb KZ„©c‡ÿi wbeU Awf‡hvM Ki‡Z cvi‡eb| †mev cÖ`vb KZ…©cÿ Awf‡hvM cvIqvi 15(c‡bi) w`‡bi g‡a¨ Awf‡hvM Kvixi Awf‡hvM Avg‡j wb‡q welqwU wb®úwË Ki‡eb| Awf‡hvMKvix †mev cÖ`vbKvix KZ…©c‡ÿi wm×v‡šÍ mšy‘l bv n‡j ‡mev †mev cÖ`vbKvix KZ…©c‡ÿi wbqš¿YKvix cieZx© DשZb KZ…©c‡ÿi wbKU Avcxj Av‡e`b Ki‡Z cvi‡eb| Avcxj KZ…©cÿ Avcxj cvIqvi 15(c‡bi) w`‡bi g‡a¨ Awf‡hvM wb®úwË Ki‡eb Ges †mev cÖ`vbKvix KZ…©cÿ‡K wjwLZ wb‡`©kbv w`‡eb| AÎ `߇ii ZË¡veavqK cÖ‡KŠkjx(cÖkvmb) I wbe©vnx cÖ‡KŠkjx(cÖkvmb) h_vµ‡g Avcxj KZ…©cÿ (AviwUAvB) Ges `vwqZ¡cÖvß Kg©KZ©v(AviwUAvB)wnmv‡e `vwqZ¡ cvjb Ki‡eb| ewY©Z Kg©KZ©v‡`i mv‡_ †Uwj‡dv‡b mve©ÿwbK †hvMv‡hvM Kiv hv‡e| Zv‡`i ‡Uwj‡dvb b¤^i h_vµ‡g 8152010 Ges 9139628|